Privacy Policy
Your privacy is highly important to us. Discover how we protect your personal identifier info. Last updated: May 2026.
At BingiHotel.com™, we respect your privacy and are committed to protecting the personal data you share with us. This Privacy Policy details the types of information we collect, how we route and store it, and the security protocols protecting your chat communications.
1Personal Information We Collect
To process your room booking requests, we collect the basic identifiers you provide during registration and submission. This includes your **name, email address, mobile phone number**, dates of stay, room preferences, and guest capacity.
2How We Process and Route Your Data
Your information is used solely to forward booking requests to the selected hotel and to initiate the user-to-hotel chat thread. We do **not sell, rent, or lease** your contact details, phone numbers, or booking history to third-party marketing companies.
3Direct Chat & Payment Proof Security
Our direct chat platform is designed to secure communication between the guest and the hotel management. When you upload screenshots of payment logs (bKash/Nagad/bank transfers) to verify deposit, they are hosted securely and are only accessible by you and the representatives of the specific hotel you booked.
Security Tip: Avoid writing down credit card PINs or passwords in the chat. Hotel representatives only require transaction IDs or transfer screenshots for room confirmation.
4Data Retention and Rights
You have the right to inspect, edit, or request deletion of your account and booking request logs. Active booking histories are retained for transaction reference and auditing purposes, but expired chat threads are periodically archived to protect user privacy.